Editor and content strategist with expertise in creating user-centered content and evaluating websites for usability.
Professional Experience
Health Research for Action (current)
Associate Director, Health Literacy Communications
- Research and develop health communications, including content strategy, creative briefs, and content plans.
- Assess health communications for readability and audience suitability using validated tools.
- Contribute to formative research: conduct environmental scans and key informant interviews.
- Design and conduct design-thinking exercises and workshops.
- Consult with HRA clients to improve suitability of their materials for a low-literacy audience.
- Write health content based on evidence-based clinical guidelines.
- Develop client websites, e-learning modules, and other digital communications.
- Contribute to design critiques; perform basic photo-editing tasks as needed.
- Manage projects and client relationships.
Krames Patient Education
Content Writer/Editor
- Wrote new editions of booklets and brochures on healthcare topics.
- Project-managed products from rewrite through approval.
- Edited digital content after clinical review.
- Recruited and interviewed clinical reviewers.
- Monitored practice guidelines in selected medical specialties.
- Suggested corrections and updates to products when standards of practice changed.
Rebecca Freed Editorial Service
Freelance Editor and Writer
- Content audits of large corporate websites for Tendo Communications.
- Writing and editing marketing communications for clients including Facebook and Apple, for Bayside Media. Wrote case studies for book on Apple iOS in healthcare. Wrote healthcare-focused e-mail copy for client lead-nurture program.
- Content development for annual report for Lighthouse Community Charter School. Interviewed board members, faculty, and other stakeholders and wrote content.
- Corporate communications for Clorox: content development for the annual report, managing Clorox’s corporate responsibility blog and Twitter feed, and writing news for an internal audience. Interviewed C-level executives.
Speaking
Center for Health Care Rights, 2022
Health Literacy and Cultural Competency Basics for HICAP Counselors
Los Angeles, CA
International Society of Medical Publication Professionals West, 2021
To Improve Health Literacy, Talk to People!
Irvine, CA
Publications
Freed, R., Eleftherion, A., and Sokal-Gutierrez, K. (2024). The First 5 California Parent Guide. University of California.
Freed, R., Eleftherion, A., and Sokal-Gutierrez, K. (2021). The First Things First Parent Guide: Information and Resources for New Parents in Arizona. University of California.
Freed, R. (2022). What Is Health Literacy and Why Does It Matter? Interview in “The Publication Plan.” ISMPP.
Freed, R. (2020). Growing Up With Healthy Teeth. Alameda County Office of Dental Health.
Freed, R. (2018) “Poisons, Prevention, and Help” e-learning module. California Poison Control Systems.
Education
Bachelor of Arts in French and English Literature
University of California at Santa Barbara, June 1986
Professional Program in Health Advocacy, UC Berkeley Extension, completed May 2013
Public and Human Services/Community Health coursework, Berkeley City College/Peralta College District, 2011–2013